Anti-Spam Policy

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Charmedia, Inc./The Char Group has a zero-tolerance spam policy.

Automated spam filtering

Charmedia, Inc./The Char Group’s messaging systems automatically scan all incoming email [and other] messages, and filter-out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by Charmedia, Inc./The Char Group’s systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from Charmedia, Inc./The Char Group

In the unlikely event that you receive any message from Charmedia, Inc./The Char Group or sent using Charmedia, Inc./The Char Group’s systems that may be considered to be spam, please contact Charmedia, Inc./The Char Group’s  using the details below and the matter will be investigated.

Changes to this anti-spam policy

Charlotte Ann Moore/Charmedia, Inc. may amend this anti-spam policy at any time by publishing a new version on this website. may amend this anti-spam policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this anti-spam policy, please contact  Charmedia, Inc./The Char Group using the following Contact.